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Managed Detection and Response (MDR)

Noise is Risk. Precision is Protection

Overview

If your team is asleep, you can bet that treat actors aren’t.

Reliance Cyber’s Managed Detection and Response service blends round the clock SOC analysts and threat hunters with a growing library of powerful automations, tuned to your environment and enriched with industry-leading threat intelligence, to deliver protection in minutes.

Our strategic use of AI allows us to enrich context, cluster related activity and accelerate investigations to contain threats in real-time.

We don’t just reduce alerts; we fix the underlying vulnerabilities that put you at risk.

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Cyber security outcomes we deliver

Protection in minutes, not months

Achieve baseline coverage in approximately 30 minutes so the project gap attackers can exploit is removed on day one, not next quarter.

Immediate risk reduction

Day-one rules and playbooks detect and respond to  ~80% of MITRE ATT&CK TTPs, cutting incident volume and severity before it effects production systems.

Intelligence-led

decision making

Every alert carries context from over 2.4 billion threat indicators (Google, Mandiant, VirusTotal) and cross-sector insights to accelerate investigations and reduce escalations that stall action.

Response

by default

Real-time containment and responder action deliver ~3 minute Mean-Time-To-Respond to shrink dwell time and prevent revenue-impacting outages.

Complete estate visibility

Estate-wide visibility across cloud, endpoint, on-prem and IoT/OT removes blind spots, shortens investigations and produces board and audit-ready evidence.

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Infrastructure-as-Code allows us to deploy SIEM (dashboards, rules, integrations, forwarders and health monitoring) and SOAR (environment, playbooks and integrations) in minutes so you’re protected while we create bespoke rules and detections, tuned to your specific environment.

50+ playbooks and 2200+ automated actions isolate endpoints, block malicious processes and disable compromised accounts to reduce the blast radius, while analysts complete eradication and recovery. Strategic AI correlates signals, suppresses benign patterns and summarises investigations so analysts can act quickly to protect you.

Full 

transparency

You see every tool, action and data point with clear action logs and reviews you can defend when in board meetings or under audit.

Tie actions to risk reduction and program priorities with executive-ready reports you can take directly to the board.

Single pane of glass view across cloud, endpoints, on-prem and IoT/OT removes blind spots and shortens investigation time.

We share non-sensitive Indicators of Compromise across our client base, so once one customer is protected, all customers are protected. New detection rules proven in one environment are promoted and rolled out across our customer base through CI/CD, so all customers are protected automatically and without manual work.

Case studies and success stories

Reliance Cyber & Delt

In a rapidly evolving digital landscape, Reliance Cyber stands at the forefront of next-generation cyber security, delivering advanced Managed Detection and Response (MDR) solutions.

Reliance Cyber & Delt

How it works

Our Managed Detection and Response service operates with clear guardrails. We connect the right telemetry, establish a relevant baseline and then tune and enrich the signals to your environment.

We operate 24/7 with full transparency and a roadmap for continual improvement. We set out who does what, when decisions are made and the artefacts you can rely on – from the first connection through to ongoing optimisation.

step1

Connect
sources

Integrate Endpoint, Identity, Email, Cloud, IoT/OT and Network feeds via engineering-led deployment and Infrastructure-as-Code.

step2

Establish a
baseline

Enable our foundational detection ruleset and setup dashboards aligned to your identities, assets and processes.

step3

Detection content
at scale

With a growing library of over 1000+ detection rules refined by real-world operations, we tailor the rules we deploy to your unique circumstances and requirements.

step4

Enrich and
correlate

Add threat intelligence and context from Google, Mandiant and VirusTotal and a variety of other sources, combined with our own internal cross-sector insights.

step5

Automated
investigation and
response

50+ playbooks and 2200+ automated actions handle triage, investigation and response to malicious threats, all while keeping an analyst is always in the loop.

step6

Report and
improve

We deliver executive and operational reports on a set cadence, run post-incident reviews and convert findings into a backlog of actions that help us continually improve the service.

we work with

Google logo
Microsoft logo
Cisco logo
Checkpoint logo
Fortinet logo
Paloalto logo

Certifications

Cyber Essentials Plus
HM Government CLoud Supplier
Crest
ISO 27001
NIST

MDR FAQs

Q: What is Managed Detection and Response (MDR)

A: 

Managed Detection and Response is a 24/7/365 service that monitors your environment, investigates alerts and contains threats so incidents don’t escalate. It combines automated playbooks with human analysts who act within agreed guardrails.

Q: How Does Managed Detection and Response Work?

A: 

Managed Detection and Response (MDR) is a cyber security service that combines advanced technology (like EDR and Machine Learning) with human expertise to provide 24/7/365 security monitoring for your organisation. The process works by first deploying agents to collect data from your network and endpoints. SOC Analysts then use this data to proactively hunt for threats, filter out false alarms, rapidly detect confirmed threats and take immediate action to contain and remediate them.

Q: What Does MDR Include?

A: 

The core components of most MDR services include: 24/7 monitoring, investigation and containment, threat intelligence enrichment, SOAR with automated playbooks, incident response and proactive threat hunting.

Q: Will MDR Work With Our Existing Tools?

A: 

Yes. We integrate with major endpoint, identity, email, cloud, network and IoT/OT platforms using open connectors and APIs. Your current stack stays productive and under your control.

Q: How Are Containment Actions Authorised?

A: 

We pre-agree guardrails and approval workflows for isolation, threat blocking and account controls. Low-risk actions are handled by automation, while higher-risk actions require analyst and business approval. Every step is logged and reversible.

Q: What Happens During a Live Incident?

A: 

We triage, execute approved playbooks and contain the incident within guardrails, notifying you based on defined criteria. An analyst leads the case, coordinates any changes with your on-call team and issues closure notes with recommended next steps.